Tokmanni is still being talked about. For comparison, I wanted to highlight chains that don’t have an owner/manager on-site. I myself have received both good and bad service from Tokmanni, and more bad than good from Lidl as staff often change, but also good. It depends on the person at the checkout, etc. I once complained to a higher authority about Puuilo’s service, and they admitted they had failed in their recruitment. Chains, of course, can only praise their own in public. These things get out of hand so easily when someone brings them to public attention.