Hello,
both good questions, unfortunately, the answers are less clear for now.
I still have an official forecast model in country-specific forecasts, which is why official forecasts cannot be provided. In other words, the forecasts have not yet differentiated between software and services, or these have not been released. In general, it’s a bit difficult to decide for now how these will be categorized in the future either, and it depends on how data comes in going forward.
But if one generally considers the forecasts, in my opinion, they do not require significant growth from Easor outside of Talenom’s services. So, if it were to pick up strongly now, I would see this as a positive factor for the forecasts. But on the other hand, they do require good traction for services, and customers should not leak from services to other software, which could now be possible. If this were to happen, the forecasts would be too demanding. It will be interesting to see how services will grow in the future as the market is expected to normalize at some point.
In principle, Easor will grow strongly in the coming years if existing service customers actually start using it and paying for its use in Sweden and Spain. So, in Sweden, a large portion of customers were moved to their own software last year, but as far as I know, invoices for it have not really been sent yet. So, first, long free trials are offered to get used to the software and reduce resistance to change (transitioning from Fortnox). And then there’s Spain, where there’s different software, but a transition will certainly be attempted at some point. The timing for Spain is a bit unclear for now, as there are also two proprietary software solutions.
The intention is to open up this whole picture more broadly with the next major update, but forecasting with current information will be challenging in any case.
Customer invoicing depends so much on the customer and its volumes that it is unlikely to be the basis of the forecast model in the future either. Of course, an average price can be outlined in the future, and even now, knowing the number of customers (over 12k SMEs) and revenue (over 20 MEUR). But that doesn’t necessarily tell much. There are many different pricing models, and as far as I know, they also vary by competitor on a customer-by-customer basis. Then so-called kickbacks are paid to accounting firms when their customers adopt the systems. So, one cannot look at gross figures, as the “sale” of the software also practically generates revenue. Furthermore, Easor has two types of customers - the end-customer and the accounting firm providing the service. Prices are also different when talking about Rantalainen and Paten Kirja, due to negotiating power. So, prices are ultimately difficult to compare, even if the price components were known from a list (fixed, transaction, etc.).
Ultimately, the relevant price for an accounting firm is likely the software’s (external vendor) invoicing in relation to the total invoicing. However, the customer will put all financial administration costs into a budget. These can sometimes be steep, especially for smaller customers and accounting firms that lack negotiating power with the vendor. Then, for example, Netvisor (Visma) can be very expensive for the end-customer relative to service invoicing, but then a more sensible choice would probably be Fennoa (and vice versa in another client relationship). My own feeling is that Easor could be strong among small businesses, as I understood that pricing can also be viewed in relation to total invoicing. This is mainly the point when considering why an accounting firm might include Easor in its offering and grow its user base. But the large cash flows would still be elsewhere.
In the big picture, I estimate that Easor aims to position itself significantly below the Visma / Procountor duo, but a general guideline is ultimately difficult to establish. However, the affordability of the overall package also depends on the net cost and the support services accompanying it. This is such a significant expense for an accounting firm that, for example, a potential saving of 10% should already entice them to the negotiating table to consider solutions. Then, when talking about, say, 10-20%, one would expect them to put in the effort to include the package in their offering.
I apologize for the complex answers; not all matters are clear to me yet, and in the initial phase, various experiments may be seen - possibly also reactions from competitors. I would also prefer to write in a few lines that this is how it goes 