Metso is launching a revamped portfolio of digital services for its aggregates customers, bringing together digital solutions into one integrated whole. The new offering improves machine uptime, boosts production performance, and eases the daily work of both customers and distributors.
The unified digital portfolio is designed to solve customers’ operational challenges and consists of three components: AI-powered Predictive Maintenance, Production Performance, and the MyMetso service. Together, they enable real-time data to support decision-making, remote machine monitoring, and data-driven recommendations that support safer, more resource-efficient, and more productive aggregates operations.
AI-powered predictive maintenance reduces unplanned downtime
The new AI-powered predictive maintenance service helps customers avoid unplanned downtime by identifying early signs of equipment failure before they cause disruptions.
Key benefits:
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Higher uptime: Early detection of anomalies and prevention of unexpected stops.
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Avoiding major failures: Reducing the risk of long periods of downtime.
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Right parts available at the right time: Advance information on the parts that will be needed.
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Predictive maintenance: Moving from reactive to planned maintenance actions.
The service analyzes real-time data from the machines and combines it with Metso’s strong equipment expertise and aggregates knowledge, providing reliable recommendations directly through the MyMetso service. Predictive recommendations are immediately available for all new machines connected to the Metso Metrics service. Retrofit kits are available for connecting older machines.
Production performance enhancement increases output and improves visibility into the production process
Metso’s new subscription-based production performance service optimizes production volumes and improves the machine operator’s visibility into the crushing process at all its stages. Production performance services aimed at contractors are part of the Metso Plus offering.
Key benefits:
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Higher production volume: Adaptive Feed Control (AFC) minimizes idling and keeps crushers at an optimal load in multi-unit mobile crushing processes.
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Improved visibility for the machine operator: Load and level data for the entire plant can be seen directly in the cabin of the excavator or wheel loader.
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Lower safety risks: Remote management, wireless interlocks, and camera views.
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Lower fuel consumption and CO2 emissions per ton: Lower idling and more stable operation reduce energy consumption.
According to field measurement results, adaptive feed control improves productivity by up to 5–15% depending on the application. Metso’s patented control software continuously optimizes the process throughout the entire crushing chain.
MyMetso service enables easy and flexible business interactions
The MyMetso service provides Metso’s aggregates distributors and customers with a centralized view of digital services, equipment data, and support services. The service’s functionalities are tailored according to user roles, so users see the information relevant to their daily work.
Key features:
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Everything in one place: Part information, machine data, maintenance recommendations, fleet tracking, and support tools.
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Right parts faster: Metso’s own equipment documentation guarantees accuracy.
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Available 24/7 on any device.
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Faster troubleshooting: Direct access to machine data and maintenance instructions.
The MyMetso service improves the smoothness of business interactions and supports the growth of customer and distributor businesses through improved visibility, faster quoting, and proactive customer support.
Metso will supply crushing and grinding equipment for Artemis Gold’s Blackwater gold mine expansion project in British Columbia, Canada. The value of the orders is over 39 million euros. Of this, approximately 16 million euros has been booked in the Minerals segment’s orders received for the second half of 2025, and approximately 23 million euros will be booked in the first quarter of 2026.
