An article appeared in Hoiva&Terveys magazine on Thursday, focusing on a couple of the latest expansions/deals.
This paragraph is worth sharing, as there aren’t many recurring revenue companies on this planet with 100% customer retention. This is going to be good as long as growth accelerates.
– This is how it works for us: a new customer starts with one of our services, and once they are satisfied, the cooperation expands. So far, all customers have been satisfied, and no one has left. We have expanded our portfolio further. Customers are critical and usually want to try our service first, and once the bar has been cleared with the customer, our volumes start to rise, CEO Jukka Tapaninen sheds light on the development of the business for Hoiva ja Terveys.