I ordered a Moi subscription. I set the activation date to when my fixed-term contract with Elisa expires.
I was planning to keep an open mind and see what counter-offers Elisa might come up with. However, it’s easy to say that this kind of customer communication does not appeal to me at all as a reason to stay with the company:
I find this communication almost outrageous, especially considering that the transfer date is set for after the fixed-term contract ends. Some people might panic and call that number, perhaps doubting if they messed up the transfer date, only to end up listening to the persuasion tactics of marketing clowns.