Consumer authorities are putting more pressure on the used car trade.
The Consumer Disputes Board has adopted a stricter interpretation in new decisions, according to which the car dealership is fully responsible for repairing defects found in a car. Typically, in dispute cases, the burden has been shared, meaning the car dealership has only partially compensated for repair costs. Below are links to the Consumer Disputes Board’s press release and the (naturally critical) response from the automotive industry.
Stricter responsibilities and the resulting costs should, of course, flow into car prices, so this should not be a problem for Kamux in the long run. Instead, the new stricter interpretation may make it more difficult to sell Kamux Plus (and competitors’ similar) extended warranty services, which consumer authorities have already paid attention to anyway.