Nordea - Pohjoismaiden pankkijohtaja

Tällainen webinaari parin viikon päästä eli 12.5.: Talouden pyöreä pöytä: Hypeä vai hyötyjä? Tekoälyn todellinen rooli finanssialalla 12.5. | Finanssiala
Ilmoittautuminen: Talouden pyöreä pöytä: Hypeä vai hyötyjä? Tekoälyn todellinen rooli finanssialalla

Danske Bank kun julkisti Q1-tuloksensa tänä aamuna, niin julkisti samalla päivitystä lähivuosien tavoitteisiinsa ja totesi tekoälyn osalta saavansa pian vajaat 300 MEUR vuotuista tuottavuushyötyä.

Danske Bankin tiedotteesta:

Towards 2028, we will continue to scale agentic AI, fully modernise our technology stack and deliver AI-enabled customer interaction and operational processes across all business segments, all within a robust risk and compliance framework. This allows advisers to spend more time on value-adding customer dialogue, while technology supports preparation, insights and execution.

We invest in AI to create better outcomes for our customers, strengthen advisory services and improve productivity, and we expect AI and other technology initiatives to enable annual productivity benefits of around DKK 2 billion by 2028, supporting our financial targets. Forward '28 is a growth strategy, and the ambition is to grow income while maintaining a stable cost base. This is partly done by leveraging our scalable technology platform to increase productivity – our advisers are able to better and more efficiently support our customers.

To support the execution of Forward '28, we will again increase annual investments in core technology, AI-enabled platforms and advisory capabilities from around DKK 4.0 billion to around DKK 4.5 billion. This strengthens our ability to scale and accelerate AI deployment and deliver simpler, more efficient and more personalised customer journeys, while supporting productivity improvements towards 2028.

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