“Digital Workforce launches insurance industry AI agents that independently perform claims processing tasks, from First Notice of Loss (FNOL) to the settlement decision, by reading claims-related documents, applying insurance terms and conditions, identifying potential fraud, and working across different insurance systems.”
Agent Workforce is available on Microsoft Marketplace.
“Digital Workforce customers can now find and deploy Agent Workforce through Microsoft Marketplace, streamlining integration with the customer’s Microsoft Azure and other Microsoft products.”
“With Agent Workforce, insurance companies can deploy AI agents alongside their existing Microsoft services, achieving measurable business benefits while meeting the level of security and traceability required by large enterprises.”
There is competition in the insurance sector, but it is presumably a good addition for a regulated industry: